The Gym, Alford is committed to protecting your privacy. This Privacy Notice explains our data processing practices and your options regarding the ways in which your data is used. If you have any requests concerning your personal information or any queries with regard to our processing, please contact us at info@thegymalford.co.uk
1. Use of your information and your preferences
The Gym, Alford will only process (collect, store and use) the information you provide to us in a manner compatible with the EU's General Data Protection Regulation (GDPR). We are committed to ensuring that the information we collect and use is appropriate for the purposes listed below and does not constitute an invasion of your privacy. We are also committed to applying rigorous security measures when managing your data to minimise the risk of unauthorised access or disclosure
2. Consent
By taking out a membership, filling in a contact form, or using a mobile app we provide to you, you agree and accept that we may gather, process, store and/or use the personal data submitted in accordance with the terms set below.
3.0 Personal Data Collected
3.1 Identity and contact details of the data processor
Personal data collected by us and stored via our website or
mobile app is processed on our behalf by ClubRight LTD, Unit 4 Radford Business
Park, Radford Way, Billericay, CM12 0DP, Company Reg: 08046467. Your data is
stored in the UK. From time to time it may be made visible to employees of
ClubRight LTD for the purposes of software support. The data processor and its
group are required by us to process your data in strict compliance with the
GDPR.
3.2 Purposes of processing and legal basis
The principal purpose of collecting your personal data is to
provide you with the services defined in your membership agreement. To this
end, you agree and accept that we may use your personal data to:
Contact you in respect of your membership
Manage your club access
Facilitate member rewards (if applicable)
Resolve any problems you may have and improve our service to
you
Comply with our legal and regulatory obligations
We use the personal data submitted to us only in accordance with the applicable data protection legislation. Our employees and third-party providers are under an obligation to respect your data privacy.
3.3 Marketing
If you consent, we may send you marketing information by
e-mail about products and services which we believe may be of interest to you.
We will always provide the ability to review or change your preferences or
unsubscribe from marketing information with immediate effect. You can also make
your request via e-mail to info@thegymalford.co.uk
3.4 Data we collect
When you take out a membership with us, the following
personal data may be collected and processed in accordance with the purpose and
legal basis described above and may include: name, address, contact details
(including e-mail and mobile phone number), gender, date of birth, attendance
history, marketing preferences and bank details for billing. Some data is
collected automatically through using our mobile app.
3.5 Obtaining or changing your details
The Gym, Alford can confirm to you the details of any personal data we hold about you and how it is processed on your request. You may also ask us to correct or delete personal information we hold about you at any time, so long as this information is not required in order to fulfil our service to you.
3.6 Third party disclosures
Your personal data is passed to our data processor for the
purpose of providing our services to you (see 3.1). Your data will not be
shared with any other third-party service providers without obtaining your
prior consent. Any third parties that we may share your data with are obliged
to keep your details securely, and to use them only to fulfil the service they
provide you on our behalf. When they no longer need your data to fulfil this
service, they will dispose of your details in line with The Gym, Alford
procedures.
We will never pass your personal information to anyone else, except where we are required or permitted to do so by law, for any successors in title to our business and suppliers that process information on our behalf both in the UK and abroad.
4.0 Data Retention Period
As a prospective member that has consented for us to contact
you, The Gym, Alford will retain your data for up to 12 months, unless you
notify us that you no longer wish to be contacted. If you join us, The Gym,
Alford will retain your data for as long as you are a member. On termination of
your membership, your personal data will be stored for a maximum period of 6
years for the purposes of responding to you in the event of any future
indemnity claim that may arise. After this period, your personal data will be
anonymized so you can no longer be identified from the information we hold.
4.1 Your rights as a data subject
At any point while we are in possession of or processing
your personal data, you, the data subject, have the following rights:
a) Right to be informed - you have the right to know how
your personal data is being used
b) Right of access - you have the right to request a copy of
the information that we hold about you.
c) Right of rectification - you have a right to correct data
that we hold about you that is inaccurate or incomplete.
d) Right to be forgotten - in certain circumstances you can
ask for the data we hold about you to be erased from our records.
e) Right to restriction of processing - if you believe the
basis for processing your data as described in section 3 of this notice no
longer applies or if you contest the accuracy of the information we hold about
you, you have a right to request restrictions to the processing of your data.
f) Right of portability - you have the right to have the
data we hold about you transferred to another organisation.
g) Right to object - you have the right to object to certain
types of processing such as direct marketing.
h) Right to object to automated processing, including profiling - you also have the right to not be subject to the legal effects of any automated processing or profiling.
5.0 The Right to Complain
If you believe that your data is being processed unfairly or you have any other concerns about the way that The Gym, Alford or its designated processor is handling your data, you have the right to complain to the Information Commissioners Office (ICO). Please visit www.ico.org.uk for more information.
6.0 Privacy Notice Changes
The Gym, Alford reserves the right to update this Privacy Notice at any time, in particular pursuant to any changes made to the laws and regulations in force. We would recommend that you check these rules from time to time to stay informed of our procedures and rules relating to your personal information.
7.0 Contact Us
If you have questions relating to this privacy notice, you
can: Send an email to inof@thegymalford.co.uk or write to us at: Unit 2-4,
Donside Industrial Estate, Donside Road, Alford, AB33 8WD